Terms of Service

Last updated: October 2025

Welcome to Maria Julio Beauty Studio. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before booking an appointment, purchasing a service, or using our website.

1. About Us

Maria Julio Beauty Studio ("we," "our," "us") provides advanced skin treatments, cosmetic tattooing, and beauty services.

Our website and booking systems are operated by Maria Julio Beauty Studio, located at 3a/244 Given Terrace, Paddington QLD 4064, Australia.

2. Acceptance of Terms

By booking an appointment, making a purchase, or using our site, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

We reserve the right to update, amend, or replace any part of these Terms at any time. Updates will be reflected on this page, and continued use of our services after changes are made constitutes acceptance of those changes.

3. Appointments and Bookings

All appointments must be made through our approved booking platform or directly via our contact channels.

Upon booking, you agree to arrive on time and follow any pre-treatment instructions provided by our team.

Late Arrivals

Clients who arrive more than 10 minutes late may need to have their appointment shortened or rescheduled to avoid impacting other clients.

No-Show Policy

Failure to attend your appointment without notice will result in the full service fee being charged.

4. Cancellation Policy

We understand that sometimes unforeseen circumstances may arise, and we appreciate your cooperation in respecting our cancellation policy.

  • A minimum of 48 hours' notice is required for cancellations or rescheduling.
  • Failure to provide adequate notice will result in full payment being taken for the appointment.
  • This policy applies to all services booked online, by phone, or in person.
  • Repeated cancellations or missed appointments may result in the client being required to prepay for future appointments.

We appreciate your understanding in this matter and look forward to welcoming you to your appointment.

5. Payments and Refunds

All prices are in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise.

Payment is required at the time of booking or at the appointment.

Refunds: Due to the nature of our services, refunds are not available for completed treatments. However, if you have concerns following your service, please contact us within 48 hours so we can address them appropriately.

Deposits: Deposits made for certain services are non-refundable unless otherwise stated.

6. Gift Vouchers and Promotions

  • Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated.
  • Vouchers are non-transferable and non-refundable.
  • Promotional offers or discounts cannot be combined unless explicitly stated.

7. Website Use

You may use our website for lawful purposes only.

You must not:

  • Copy or reproduce any part of our website or materials without written permission.
  • Attempt to hack, disrupt, or interfere with the functionality of the website.
  • Use our website in a way that could harm our business or reputation.

We take reasonable steps to ensure our website is secure and up to date but cannot guarantee uninterrupted access or freedom from errors.

8. Personal Information and Privacy

Your privacy is important to us.

All personal information collected through our website or booking system is handled in accordance with our Privacy Policy.

We collect client information only as needed to manage bookings, deliver services, and communicate updates.

9. Medical and Treatment Consent

By booking or receiving a service, you confirm that:

  • You have disclosed all relevant medical conditions, allergies, and medications.
  • You understand that results vary from person to person.
  • You follow all aftercare instructions provided by our practitioners.

Maria Julio Beauty Studio reserves the right to refuse service if it is deemed unsafe or unsuitable for a client's condition.

10. Liability

While every care is taken to ensure safe and high-quality treatments, Maria Julio Beauty Studio is not liable for:

  • Reactions caused by undisclosed conditions or allergies,
  • Variations in treatment outcomes, or
  • Loss or damage arising from the use of our website or services.

To the extent permitted by law, all warranties, express or implied, are excluded.

11. Third-Party Links

Our website may include links to third-party platforms such as our booking portal, social media, or shop.

We are not responsible for the content, privacy, or terms of any third-party websites.

12. Governing Law

These Terms are governed by the laws of the State of Queensland, Australia.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

13. Contact Us

For questions or concerns regarding these Terms of Service or our cancellation policy, please contact us at:

Maria Julio Beauty Studio

3a/244 Given Terrace, Paddington QLD 4064, Australia

Questions about our terms?

Our team is here to help clarify anything you need.