Privacy Policy

Your privacy is important to us, and we take the responsibility of handling your personal information seriously. This Privacy Policy describes how we collect and handle your personal information, who we share it with, how you can access and correct your information, and how you can make privacy complaints.

This Privacy Policy applies to the services offered by Maria Julio Beauty Studio.

1. Commitment to Privacy

Maria Julio Beauty Studio is committed to protecting your privacy and any personal information we collect. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we may collect, use, disclose, and otherwise handle personal and sensitive information.

We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust, and it is taken seriously. Unless given consent to do otherwise, Maria Julio Beauty Studio will only collect and use personal information as set out below.

2. What Personal Information We Collect

For the purposes of this Privacy Policy, "personal information" may include some or all of the following:

• A client's name, contact details, and date of birth
• Emergency contact details
• Bank account and/or credit card details
• Identification or payment history
• Treatment details and service preferences
• Before and after photographs
• Other sensitive information relevant to the services provided

3. How We Collect Information

We may collect personal information in several ways, including:

• When you make a booking or enquiry (in person, by phone, or online)
• When you complete consent or intake forms
• When you purchase products or services from us
• Through our website, online forms, or social media interactions
• When you subscribe to our newsletter or contact us via email

We collect only the information necessary to provide our services and maintain accurate client records.

4. How We Use Your Information

Your personal information may be used for the following purposes:

• To confirm, manage, and record your bookings or appointments
• To provide you with treatments, advice, or follow-up services
• To process payments and maintain internal records
• To communicate updates, promotions, or important information about our services (you may opt out at any time)
• To comply with legal, taxation, or insurance requirements

We will not sell, rent, or trade your personal information to any third party.

5. Disclosure of Information

We may disclose your personal information to:

• Service providers or partners assisting with business operations (e.g., booking systems, payment processors, or IT support)
• Professional advisers such as accountants, auditors, or legal representatives when required
• Regulatory authorities, if legally obligated to do so

Any third parties who receive this information are also required to protect your privacy and only use the information for authorised purposes.

6. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access. Your information is stored securely, and access is limited to authorised staff members who need it to perform their duties.

If personal information is no longer required, we will take reasonable steps to destroy or permanently de-identify it.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete.

To request access or corrections, please contact us using the details provided below. We may require verification of your identity before providing access to your information.

8. Making a Privacy Complaint

If you have a concern or complaint about how we handle your personal information, please contact us directly so we can resolve it quickly and fairly.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Website and Online Services

Our website may collect non-personal data such as browser type, device, or usage patterns for analytics and site improvement purposes. This information is anonymous and does not identify individual users.

Our site may also contain links to external websites. Maria Julio Beauty Studio is not responsible for the privacy practices or content of other websites.

10. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or business practices. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or wish to access, correct, or make a complaint about your personal information, please contact us at: